1. General information

This Privacy Policy applies to the website taxibuswarsaw.pl (hereinafter referred to as the "Party").
The administrator and owner of the Website is WarsawBusTravel.pl Sp. z o.o. with its registered office at ul. Paprotki 6, 05-830 Rusiec, registered in the National Court Register under the number:
KRS: 0000555025
NIP: 534-250-29-02
REGON: 361017968

Contact with the Administrator is possible at:
e-mail: info@taxibuswarsaw.pl
phone: +48 510 210 740


2. Purpose of data processing

Your personal data is processed for the purpose of:
– providing services available on the website taxibuswarsaw.pl (e.g. handling inquiries, reservations),
– implementation of transport contracts and customer service,
– sending responses to inquiries via the contact form,
– sending marketing information (only with the user’s express consent – ​​Art. 6 sec. 1 letter a of the GDPR),
– handling complaints and fulfilling legal obligations (e.g. tax obligations, service provision).


3. Scope of data processed

Depending on the service you are ordering, we may ask for:
– contact details: name and surname, e-mail address, telephone number,
– data for the provision of the service: delivery address, destination address, date, time and place of pickup, payment information.


4. Legal basis for data processing

We process your data based on:
– art. 6 section 1 letter a GDPR – consent (e.g. for marketing),
– Article 6(1)(b) of the GDPR – performance of the contract (e.g. order fulfillment),
– Article 6(1)(c) of the GDPR – legal obligation (e.g. invoices),
– Article 6(1)(f) of the GDPR – legitimate interest of the Controller (e.g. protection against abuse).


5. Data storage period

– contact details from the form: 2 years from the last interaction,
– order data: 5 full calendar years from the provision of the service (in accordance with the Accounting Act),
– marketing data: until consent is withdrawn,
– cookies: in accordance with browser settings or until they expire.


6. Transfer of personal data

Users' personal data taxibuswarsaw.pl can be transferred:
– service subcontractors (transport companies, online payment operators, IT and hosting providers),
– state authorities – only in cases provided for by law,
– outside the EU/EEA only using standard contractual clauses (SCCs) approved by the European Commission.


7. User rights

The user has the right to:
– access to your personal data,
– correcting them,
– request the deletion of data (“the right to be forgotten”),
– requests to limit data processing,
– object to processing,
– transfer of data to another administrator,
– withdraw consent at any time,
– filing a complaint with the President of the Personal Data Protection Office.

In order to exercise the above rights, please contact the Administrator.


8. Cookies

Site taxibuswarsaw.pl wykorzystuje pliki cookies w celu:
– ensuring the proper functioning of the Website,
– collecting anonymous statistical data (essential, analytical, advertising cookies),
– personalization of content and advertising.

Necessary cookies are used without user consent.
Other cookies are activated only after consent has been provided via the cookie banner.

Users can change cookie settings in their browser at any time. Restricting the use of cookies may affect the functionality of the Website.


9. Protection of personal data

Data is encrypted during transmission (HTTPS protocol) and stored on servers with access control.
The Administrator uses appropriate technical and organizational measures to protect personal data against unauthorized access, loss or destruction.


10. Changes to the privacy policy

Privacy Policy taxibuswarsaw.pl may be updated in the event of changes in legal regulations or functionalities of the Website.
Users will be informed about significant changes via a message on the website or by e-mail.


11. Obligation to provide data

The Administrator does not make automated decisions, including profiling, that would have legal effects.

Providing data is necessary to conclude a contract and provide the service, in particular:
– email address,
– telephone number,
– substitution address,
– destination address (including additional stops).

Failure to provide the above data will make it impossible to provide the service.


12. Contact

If you have any questions regarding the processing of your personal data, please contact us:
e-mail: info@taxibuswarsaw.pl
phone: +48 510 210 740